Safeguarding at Phoenix 

At The Phoenix Children’s Foundation, safeguarding is central to everything we do. We believe every child, young person and vulnerable adult has the right to feel safe, respected, valued and listened to. We are committed to creating environments where people feel welcomed, supported and protected, and where concerns are taken seriously and acted upon appropriately. Safeguarding is everyone’s responsibility. 

Our Commitment 

We are committed to: 

• Promoting the welfare of children, young people and vulnerable adults.
• Providing safe and inclusive environments.
• Listening to the voices of children, families and participants.
• Maintaining robust safeguarding procedures.
• Ensuring all staff and volunteers receive appropriate safeguarding training.
• Working collaboratively with professionals, families and agencies.
• Responding promptly and appropriately to concerns. 

Safeguarding Leadership 

Designated Safeguarding Lead (DSL) Clare Smith 

Deputy Designated Safeguarding Lead (DDSL) Anita Withers 

Our safeguarding team undertake regular training and ensure safeguarding remains embedded within our culture and everyday practice. 

Training 

Phoenix staff and volunteers undertake training in areas including: 

• Safeguarding Children
• Safeguarding Vulnerable Adults
• KCSIE
• Prevent
• Child Exploitation
• Online Safety
• Team Teach
• Low Level Concerns
• First Aid
• Operation Encompass

Safeguarding is regularly reviewed and discussed throughout the organisation. 

Reporting Concerns 

If you have a safeguarding concern relating to someone attending Phoenix activities, please contact us immediately.  

Email: info@phoenixcharity.org 

Telephone: 01530 382116 

If someone is at immediate risk of harm, please contact emergency services on 999. 

Policies 

Our safeguarding policies are available upon request. We believe safeguarding should be visible, accessible and embedded in everything we do. Because everyone deserves to feel safe, supported and valued.