Meet Our Animals

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More Than Animals

Family

People often ask us what makes Phoenix different. The answer isn’t simply the animals themselves. 

It’s the relationships. The relationships between people and animals. The relationships between our volunteers and our community. The relationships that develop naturally when people spend time outdoors together. Our animals don’t perform. They simply do what animals do best. They help people slow down. Smile. Connect. Laugh. Feel calm. They don’t judge. They don’t ask questions. They don’t expect anything in return. They simply accept people exactly as they are. For many people, that creates a sense of comfort, safety and connection that can sometimes be difficult to find elsewhere. Sometimes, that’s all that’s needed.

Meet the Phoenix (Mostly) Furry Family

The Animals

One of the first things people notice when they visit Phoenix is our wonderful animals. But before they're reindeer, alpacas, donkeys or ponies... They're part of the Phoenix family. Every animal has its own personality, its own story and its own special place within our charity. They're cared for with kindness, patience and respect every single day, and in return they help create moments of joy, comfort and connection for thousands of people each year.

Every member of the Phoenix family has their own unique personality. Whether they’re welcoming visitors to Phoenix or travelling to schools, hospitals, hospices and care homes, they each play their own special part. 

Reindeer

Our reindeer are always a favourite, especially during the festive season. Gentle, curious and incredibly photogenic, they’ve introduced thousands of people to these magnificent animals and created memories that last a lifetime.

George

Michael

Mistletoe

Teddy

Alpacas

Curious, calm and wonderfully inquisitive, our alpacas always attract plenty of attention. Every visit is different because every alpaca has its own unique character.

Suze

Daisy

Pony

Small in size but full of personality, our miniature Shetland ponies are much-loved members of the Phoenix family. Patient, friendly and always popular with visitors of all ages, they help create wonderful moments wherever they go.

Kuddles

FiFi

Tia

Tickle

Fern

Wilhelmina

Lollipop

Donkey

It’s impossible not to smile around our miniature donkeys. Their gentle nature and affectionate personalities make them firm favourites with children and adults alike.

Delilah

Doris

Dave

Pig

Full of character and impossible not to love, our pigs are always ready to make people smile.

Spot

Chocolate

The other animals

Chester

Chester has a remarkable ability to make people feel at ease. Whether quietly sitting beside someone or happily greeting visitors, he’s an important member of the Phoenix family and, if we’re being honest, probably the best member of staff we have!

Ducklings

Spring is always an exciting time at Phoenix, as its when the ducklings are born too! Small but full of confidence, our ducklings quickly become some of the busiest members of the Phoenix family. Whether paddling, exploring or following each other around in a neat little line, they bring endless smiles to everyone they meet.

Lambs

Bouncy, inquisitive and always ready for adventure, our lambs are among the most eagerly anticipated arrivals each spring. They bring energy, excitement and a wonderful reminder that every season at Phoenix has its own special moments.

Guinea Pigs

Always curious and often chatty, our guinea pigs are full of personality. They bring smiles wherever they go and help people build confidence through gentle interactions and shared experiences.

Rabbits

Our rabbits may be small, but they often leave a lasting impression. Their gentle nature encourages people to slow down, spend time in the moment and build confidence through calm and meaningful interactions.

Tortoises

Slow and steady, our tortoises remind us that life doesn’t always need to be rushed. They are fascinating creatures and always a huge hit! Meet John & Lisa.

Peacocks

Elegant, colourful and impossible to ignore, our peacocks add a touch of magic to Phoenix. Whether proudly displaying their magnificent feathers or quietly wandering the site, they never fail to capture people’s attention and spark conversation.

Chickens

Our chickens are full of character and curiosity. From enthusiastic scratching and foraging to confidently greeting visitors, they bring energy, entertainment and plenty of smiles to life at Phoenix.

Their Welfare Always Comes First

Our animals are at the heart of Phoenix and are cared for with the same kindness and respect that we show every person who becomes part of our community. Their wellbeing will always come before events, appearances or activities. 

 We’re proud to hold a current Performing Animals Licence and work closely with experienced veterinary professionals to ensure the highest standards of welfare and care. 

Our animals enjoy spacious surroundings, enrichment, regular health checks and, most importantly, lives filled with kindness and respect. Because happy, healthy animals create the most meaningful connections. 

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Would You Like to Meet Them

There are lots of ways to spend time with the Phoenix family.

  • Visit one of our community events.
  • Invite us to your school, hospital, hospice or care home.
  • Volunteer with us.
  • Sponsor your favourite animal. 

Whatever brings you to Phoenix, there’s always a warm welcome waiting.